Printer problem with macOS Sequoia (was : Is macOS Sequoia v15.7.1 good in 2020 13" Intel MBP?)
"David B." <[email protected]>
| Newsgroups | comp.sys.mac.apps,comp.sys.mac.misc,comp.sys.mac.system,uk.comp.sys.mac,alt.comp.hardware.pc-homebuilt,alt.computer.workshop |
|---|---|
| Message-ID | <[email protected]> |
On 28/04/2026 09:18, David B. wrote: > On 28/04/2026 00:59, John D Groenveld responded 😊 >> In article <[email protected]>, >> David B. <[email protected]> wrote: >>> I now own this iMac (Retina 5K, 27-inch, 2019) >>> >>> I have installed macOS Sequoia >>> >>> I can no longer print with my ancient Canon MG5350 >>> >>> I CAN print from my M1 MacBook Air running macOS Tahoe and can also >>> print from an iMac running macOS Ventura or from my iPhone and iPad. >>> >>> Is there a known bug with macOS Sequoia which is preventing the use of >>> my printer? >>> >>> Advice welcomed. TIA. >> >> Two shots in the dark: >> 1. uninstall the Canon software on the non-working iMac and then re-add >> the printer. >> >> 2. upgrade the AirPrint firmware on MG5350: >> <URL:https://www.canon.com.au/support/sims-content? >> pid=e7bb60ec5ccb44d881b3a4be41be1a18&cid=962CF3F34FCB4C08A1497A31961CB710&ctype=fa> > > > John > > Thank you *so* much for your helpful suggestions. > > I did try 1. above - sadly, to no avail. :-( > > This was the instruction I received from the downloaded information > (provided at your link):- > > *Check Whether Update is Necessary* > > You can check whether an update is required by printing the nozzle check > pattern. > > Check whether the software (firmware) version "Ver. X.XXX" is printed in > the nozzle check pattern print results. > If the firmware version is printed and is Ver. 2.000 or later > > Firmware update is not necessary. > > If the firmware version is printed and is earlier than Ver. 2.000, or if > the firmware version is not printed > > Firmware update is necessary. Update according to "Firmware Version > Update Procedure" described below. > > Note > For instructions on printing the nozzle check pattern, refer to the on- > screen manual that comes with the printer. > > = > > Here is confirmation that I do NOT need to update my firmware:- > > https://i.ibb.co/zVZDm0sR/IMG-4699.jpg > > = > > Had I needed to update, I'd have needed to connect my printer with a USB > cable. If I'd actually HAD a USB cable I wouldn't need to use the Air > Print facility anyway! <wink> > > I did reinstall Sequoia (from Internet Recovery) but that made no > difference either. > > I can only conclude (as supported by Gemini AI) that there must be a > 'bug' in Sequoia which was overcome by Tahoe. Sadly, this computer is > now classified as Vintage, so I cannot install macOS Tahoe. > > Thank you once again for trying to help. 😊 Reposted - to share with my 'home' Usenet group, "alt.computer.workshop" New members always welcome! -- Kind regards, David