Re: Menu Bar

On Sat, 28 Jan 2023 08:28:54 -0700, Ken Blake <[email protected]>
wrote:

>On Fri, 27 Jan 2023 18:54:22 -0800 (PST), John Pollard
><[email protected]> wrote:
>
>>On Friday, January 27, 2023 at 7:51:02 AM UTC-6, Ken Blake wrote:
>>> Quicken Premier under 64-bit Windows Professional. 
>>> 
>>> I just installed the latest update to Quicken. 
>>
>>I assume you mean R47.7.
>>It's a good idea to always specify the exact release number -
>>"latest" or "current" are not definitive.
>>
>>> One result is that the menu bar stopped working. 
>>> Nothing happens when I click on anything there. 
>>
>>I just installed R47.7 today; I don't see your problem.
>>And I don't recall reading anything like that, ever; so I have no
>>informed suggestions for getting the menu choices to function.
>>
>>To test for possible file corruption contributing to the problem, you
>>can create a New Quicken file and see whether the problem occurs there. 
>>If the test file works, that suggests problems with your regular Q file. 
>>To attempt to address that, you could try Validate, and possibly 
>>Super-Validate, on your current file. If Validate/Super-Validate using R47.7
>>do not fix the problem - you might try both with your previous version 
>>of Quicken installed (meaning you'd need to reinstall to your previous version, then
>>Validate/Super-Validate, then try upgrading again. See below.
>>
>>I notice you rejected the earlier suggestion to reinstall Quicken and re-apply the current release, but
>>I believe that is your best bet (if your current file is not corrupted). It's not a guarantee, but
>>it has been known to correct some problems in the past - particularly when the most recent
>>release was automatically installed by Quicken.
>>
>>When you do the reinstall of Quicken, you should make certain that Quicken can not
>>automatically upgrade to the most recent release. If UAC won't do the trick, physically
>>disconnect your pc from the internet for the reinstall.
>>
>>If you do not already save the install file for each release, you can download whatever is the
>>most current release from Quicken at:  
>>https://www.quicken.com/support/update-and-patch-20182019-release-quicken-windows-subscription-product
>
>I just went there, downloaded the US Manual Mondo Patch Update
>QW27.1.47.7MPatch.exe and ran it. That didn't fix the problem. 
>
>Strangely, while the file was downloading, Windows said it was
>downloading QW27.1.47.7.exe, but the downloaded file is called
>QW27.1.47.7MPatch.exe. 
>
>I also have the downloaded QW27.1.46.12MPatch.exe (1/15/23) file
>saved. If I want to revert to that release, how do I do it? I can't
>simply run that file, can I? Do I have to uninstall Quicken, then
>reinstall it first? I know how to uninstall it, but where can I find
>the installation file. Is that "patch" file for more than  patching?
>Can I also install from it?
>
>If I can do that, should I first try uninstalling, then install
>QW27.1.47.7MPatch.exe?
>
>And one final question: is there any potential issue with my losing my
>license if I uninstall, then reinstall? Is my license information kept
>somewhere on my computer? Where? Or do I have to first find it myself,
>make a note of it, and then reenter it somewhere after installation?
>Where can I find it? Where would I have to reenter it?

Strangely, I just got a popup from Quicken asking me to install 47.7.
I did. The problem remained.

Regarding the license information I just asked about, I assume that's
the User-ID and password I have for Quicken. Is that correct? Do I
have to enter it somewhere if I uninstall and reinstall Quicken? Where
do I enter it? If it's somewhere on the menu bar, I'm worried about
trying to do this.


>
>>
>>If a reinstall and re-update to R47.7 don't correct the problem, you may want to revert to a previous release. 
>>You can download virtually all release patch files here:  https://www.quicknperlwiz.com/quickenpatches.html 
>>To revert, you would need to uninstall Quicken (again); then reinstall Quicken (blocking Quicken from automatically
>> applying the most current release, again); then with Quicken closed, run the downloaded patch file 
>>for the release you want to be on.