Re: One Step Update Bank of America

On Saturday, September 2, 2023 at 9:04:35 AM UTC-5, Ken Blake wrote:
> This just started this morning. 
> When I do a One Step Update, I get a 
> Bank of America error:   CC-800 
>
> It appears one or more account(s) at Bank of America-All other States 
> have been deleted. This could happen if you have restored from a 
> backup file [I haven't]. You must add the account(s) to Quicken again. 
> Select Fix it to resolve this error. 
> 
> I did that and thought I successfully added the account. 
> Quicken said "Success," but I'm still getting the error. 
> 
> I have two accounts there: Savings and Checking. 
> Both are set up with Express Web Connect+ 

I download from Bank of America-All Other States 
almost every day. Did so just a few minutes ago: 
I'm not seeing any problem.

Here's a link to the Quicken FAQ for CC-800:  
https://tinyurl.com/5acvvysr

I would start by following the instructions in that 
CC-800 FAQ ... exactly as they're written.

That includes making sure you deactivate EVERY Quicken 
account with the financial institution (BofA) - 
including any "hidden" Quicken accounts that might be 
activated for downloading.

And definitely use the Quicken "Add Account" process to 
"reactivate" (Link) the accounts you want to be able to 
download ... and no others.