Re: One Step Update Bank of America

On Sun, 3 Sep 2023 07:41:33 -0700 (PDT), John Pollard
<[email protected]> wrote:

>On Saturday, September 2, 2023 at 9:04:35?AM UTC-5, Ken Blake wrote:
>> This just started this morning. 
>> When I do a One Step Update, I get a 
>> Bank of America error:   CC-800 
>>
>> It appears one or more account(s) at Bank of America-All other States 
>> have been deleted. This could happen if you have restored from a 
>> backup file [I haven't]. You must add the account(s) to Quicken again. 
>> Select Fix it to resolve this error. 
>> 
>> I did that and thought I successfully added the account. 
>> Quicken said "Success," but I'm still getting the error. 
>> 
>> I have two accounts there: Savings and Checking. 
>> Both are set up with Express Web Connect+ 
>
>I download from Bank of America-All Other States 
>almost every day. Did so just a few minutes ago: 
>I'm not seeing any problem.
>
>Here's a link to the Quicken FAQ for CC-800:  
>https://tinyurl.com/5acvvysr
>
>I would start by following the instructions in that 
>CC-800 FAQ ... exactly as they're written.
>
>That includes making sure you deactivate EVERY Quicken 
>account with the financial institution (BofA) - 
>including any "hidden" Quicken accounts that might be 
>activated for downloading.
>
>And definitely use the Quicken "Add Account" process to 
>"reactivate" (Link) the accounts you want to be able to 
>download ... and no others.

Thanks very much, John. The problem has mysteriously gone away on its
own. It was fine this morning. Perhaps it was a short-lived problem on
the Bank of America server,