Re: statement does not match Receive Payment total owing

On Thursday, September 7, 2023 at 1:27:12 PM UTC-5, Taxed and Spent wrote:
> On 9/7/2023 10:58 AM, John Pollard wrote: 

> > ... see if you can add some details. 
> > 
> > For example: 
> > What is in the "Type" column in the "Receive payments" dialog 
> > for the "small amount due"? 
> > Have you looked for any transaction for the same amount 
> > as the "small amount due"?

> Type=Customer invoice 
> I have looked for the $0.02 elsewhere for this customer, 
> but no luck. 

Does that mean that there is a Customer Invoice showing 
in the Receive Payment dialog whose amount is $0.02 - 
but that invoice does not appear anywhere else?

Or that there's an invoice in the Receive Payment dialog whose 
amount is $0.02 different than the same invoice in Statements?

[Sorry. I don't actually use the Business features in Quicken, 
but I have tested with them often over the years - 
at one time I thought I might use them, but never did.
Since I'm not tracking any real-world business activities, 
I have to start from scratch and setup test data based on my
understanding of the problem, when trying to track down 
anomalies reported by others. 
That also means I need to ask questions that may 
sound stupid to someone who is running a real business 
and tracking it in Quicken.
If I can get a good picture of a problem, I can try imagining 
what conditions could cause it, and setup tests to 
prove/disprove the theory.
So far, I can't come up with any theory to explain what I 
understand you to be experiencing.] 

> I ran a transaction report for all invoices and payments for this 
> customer, and they balance just like the statement.