Re: OSU Problem

On 02/24/24 10:10 AM, Ken Blake wrote:
> I'm using the latest version of Quicken Classic Premier.
> 
> I have an account with CIT Bank. OSU used to work with it, but it no
> longer does.
> 
> I just opened a new account there, and moved all the funds from the
> old account to the new one. I also have a new password for the
> account.
> 
> When I choose CIT Bank for  OSU it then asks me to choose a phone
> number for 2FA. I do that, but it doesn't work.  It just asks again
> which number I want to use.
> 
> So I assumed that what's in the password vault is wrong. so I go to
> Edit Password Vault. Under "Password Stored" it says "Not Required."
> The "Add Password" button is grayed out.
> 
> I'd like to make OSU work with CUT. Can someone tell me what's wrong
> and how to fix it?

There are users reporting problems with CIT in the Quicken Community. 
One complaint is that users are asked for 2FA on every download - and 
never getting the opportunity to supply the code. Some users have also 
reported getting a CC-501 error.

Here's one discussion:  http://tinyurl.com/3kbf852d

What is your Quicken release (Rnn.nn)?

What is the Quicken "Financial institution" name (as displayed on the 
General tab of the Edit Account Details dialog for the account)?

What is the account type?

What happens if you create a New (test) Quicken file and try setting up 
the CIT account there?