Re: OSU Problem

On Sat, 24 Feb 2024 12:10:05 -0600, John Pollard <[email protected]>
wrote:

>On 02/24/24 10:10 AM, Ken Blake wrote:
>> I'm using the latest version of Quicken Classic Premier.
>> 
>> I have an account with CIT Bank. OSU used to work with it, but it no
>> longer does.
>> 
>> I just opened a new account there, and moved all the funds from the
>> old account to the new one. I also have a new password for the
>> account.
>> 
>> When I choose CIT Bank for  OSU it then asks me to choose a phone
>> number for 2FA. I do that, but it doesn't work.  It just asks again
>> which number I want to use.
>> 
>> So I assumed that what's in the password vault is wrong. so I go to
>> Edit Password Vault. Under "Password Stored" it says "Not Required."
>> The "Add Password" button is grayed out.
>> 
>> I'd like to make OSU work with CUT. Can someone tell me what's wrong
>> and how to fix it?
>
>There are users reporting problems with CIT in the Quicken Community. 
>One complaint is that users are asked for 2FA on every download - and 
>never getting the opportunity to supply the code. Some users have also 
>reported getting a CC-501 error.
>
>Here's one discussion:  http://tinyurl.com/3kbf852d
>
>What is your Quicken release (Rnn.nn)?

R54.16

>What is the Quicken "Financial institution" name (as displayed on the 
>General tab of the Edit Account Details dialog for the account)?

CIT Bank Online.


>What is the account type?

Savings.


>What happens if you create a New (test) Quicken file and try setting up 
>the CIT account there?


No time to try that now. Maybe later.

>