Re: Quicken Transaction Report Crashes

On 06/16/24 9:04 AM, Andrew Schmidt wrote:

 > So in one of my Quicken accounts (using latest Q version for Window,
 > 27.1.57.16, when I try a REPORTS-->TRANSACTION-->CUSTOMIZE

I'm unable to find that path; can you clarify?

Do you start by clicking "Reports" in the Quicken menu row?
Is your actual path, Reports > Banking > Transaction?
If not, what is the exact path?

When I try Reports > Banking > Transaction in R57.16, I have no problem 
customizing the report before displaying it.

Have you turned on the Quicken Preference
Reports & Graphs > Customize report/graph before creating?

What are your Preferences > Early Access options set to?

What account type were you trying to report on?

What report customizations did you successfully enter
before Quicken aborted?

What was the last thing you did before Quicken aborted?

 > (to try to > select a time frame for one particular PAYEE), Quicken
 > throws up and  gives me SUBMIT A PROBLEM dialog which I've sent.

 > Doesn't happen to any of my other files and
 > I did try a VALIDATE and REPAIR as well.

It does sound like you might have some corruption.
Validate does not find all corruption, and does not
fix all the corruption it does find.

 > If I generate a TRANSACTION report and within that the do the date and
 > payee selection, it works refreshes the screen and things seem fine.
 >
 > Not sure anyone here has any insight into this (but if you do, I'm all
 > ears!), and

 > I'll see if I receive any insight from Quicken Inc. on the
 > report I submitted.

Do not expect any response from Quicken when you "Report a problem".
It's extremely rare for the developers to contact those who submit 
Quicken problem reports.

I hope you sent your Sanitized data file with the report.