Re: Quicken Transaction Report Crashes

On 06/17/24 3:26 PM, Andrew Schmidt wrote:
> So after a reboot (and there was some Windows maintenance that went on 
> the laptop during the shutdown), it seems to be ok.  So no worries.
> 
> But the one item you asked about navigation that I'll clarify is that I 
> use the ICONS (with show icons and text clicked) on the toolbar.  Not 
> the REPORTS that is on the FILE/EDIT/VIEW/.... main dropdown one line 
> above the toolbar.
> 
> One of them is 'REPORTS'.  When you click (first click) on this, a panel 
> appears and under the bar "QUICKEN STANDARD REPORTS" there is a 
> selection "TRANSACTION" one can click (second click) on.

I don't think it will matter, but I'd like clarify your process for 
producing the report.

When you customized the Toolbar and placed what you refer to as 
"REPORTS" icon on the Toolbar, did you select "Reports & Graph Center" 
from the available options in the left hand column?

That places an icon on the Toolbar labelled "Reports".

Clicking Reports displays 2 columns; the column on the left is called 
"Quicken Standard Reports". Clicking "Banking" in the "Quicken Standard 
Reports" column displays several choices; one of which is "Transaction".

In theory, selecting "Transaction" at that point should produce the 
exact same report you would get by clicking "Reports" in the Quicken 
Menu row, selecting "Banking", then selecting "Transaction".

And if you have the Quicken Preference, Reports & Graphs > "Customize 
report/graph before creating", then every report/graph will offer you 
the Customize dialog before displaying the report.

[You can also get to the Reports & Graph Center from the Quicken 
"Reports" menu. It's the first choice in the Reports menu dropdown.]

Sorry if you knew all that already, but I just want to be certain we're 
on the same page.

Since your problem occurred during the report Customize dialog and since 
the report itself had never been displayed when the problem occurred, I 
guessed that you might be experiencing one of the reported problems with 
the new Quicken "Early Access" options, as the current Early Access 
options pertain to report customization.

I don't think anyone currently knows what causes the Early Access 
problems, so I believe it is usually suggested that the user turn off 
those 2 Early Access options when they experience problems with reports.

If you should see the problem again, I suggest you use Help > Report a 
problem, to notify the Quicken developers. Send your sanitized data file 
and your log files, along with a thorough problem description.