Re: Quicken Transaction Report Crashes

RE/"...but I just want to be certain we're
 > on the same page."  Yes, both figuratively and accurately!

I didn't know about the "EARLY ACCESS" options, but in any case, I have 
neither checked.  Thanks for pointing that out.

I'm just going to chalk this up to a fluke in some maintenance mismatch 
until my reboot.  It hasn't happened again since I initiated the 
shutdown/restart and found there was some Windows maintenance that 
needed to be applied on my PC.

Thanks for the dialog, and I learned about the Early Access option, not 
that I intend to use it.

On 6/18/2024 1:32 PM, John Pollard wrote:
> On 06/17/24 3:26 PM, Andrew Schmidt wrote:
>> So after a reboot (and there was some Windows maintenance that went on 
>> the laptop during the shutdown), it seems to be ok.  So no worries.
>>
>> But the one item you asked about navigation that I'll clarify is that 
>> I use the ICONS (with show icons and text clicked) on the toolbar.  
>> Not the REPORTS that is on the FILE/EDIT/VIEW/.... main dropdown one 
>> line above the toolbar.
>>
>> One of them is 'REPORTS'.  When you click (first click) on this, a 
>> panel appears and under the bar "QUICKEN STANDARD REPORTS" there is a 
>> selection "TRANSACTION" one can click (second click) on.
> 
> I don't think it will matter, but I'd like clarify your process for 
> producing the report.
> 
> When you customized the Toolbar and placed what you refer to as 
> "REPORTS" icon on the Toolbar, did you select "Reports & Graph Center" 
> from the available options in the left hand column?
> 
> That places an icon on the Toolbar labelled "Reports".
> 
> Clicking Reports displays 2 columns; the column on the left is called 
> "Quicken Standard Reports". Clicking "Banking" in the "Quicken Standard 
> Reports" column displays several choices; one of which is "Transaction".
> 
> In theory, selecting "Transaction" at that point should produce the 
> exact same report you would get by clicking "Reports" in the Quicken 
> Menu row, selecting "Banking", then selecting "Transaction".
> 
> And if you have the Quicken Preference, Reports & Graphs > "Customize 
> report/graph before creating", then every report/graph will offer you 
> the Customize dialog before displaying the report.
> 
> [You can also get to the Reports & Graph Center from the Quicken 
> "Reports" menu. It's the first choice in the Reports menu dropdown.]
> 
> Sorry if you knew all that already, but I just want to be certain we're 
> on the same page.
> 
> Since your problem occurred during the report Customize dialog and since 
> the report itself had never been displayed when the problem occurred, I 
> guessed that you might be experiencing one of the reported problems with 
> the new Quicken "Early Access" options, as the current Early Access 
> options pertain to report customization.
> 
> I don't think anyone currently knows what causes the Early Access 
> problems, so I believe it is usually suggested that the user turn off 
> those 2 Early Access options when they experience problems with reports.
> 
> If you should see the problem again, I suggest you use Help > Report a 
> problem, to notify the Quicken developers. Send your sanitized data file 
> and your log files, along with a thorough problem description.
> 

-- 
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Regards -

- Andrew