Re: Internet Audio Question

Hi Pratik:

1.  No audio player like Windows Media Player or Winamp comes up.
2.  My client does have Real Player installed, and so do I.  Since he
has Real Player, and since the audio on the site doesn't play for him,
I'm thinking it's not playing using Real Player.
3.  I tried, both in Configuration Manager and in JAWS Verbosity Mode to
turn flash off, then refresh the page.  It kept playing for me.

I'm probably going to write to Fox News Talk and see if they have any
other ideas.

Ray Campbell, Help Desk Technician
Adaptive Technology Center
Chicago Lighthouse for People Who Are Blind or Visually Impaired
1850 W. Roosevelt Road
Chicago, IL  60608
312-997-3651 (Voice/Relay) or
888-825-0080 (voice/Relay)
[email protected] 
AIM Screen Name: tclhelp 

-----Original Message-----
From: Visually Impaired Computer Users' Group List
[mailto:[email protected]] On Behalf Of Pratik Patel
Sent: Thursday, February 21, 2008 1:17 PM
To: [email protected]
Subject: Re: [VICUG-L] Internet Audio Question

Hi Ray,

There are a couple of possibilities here.  I rather suspect that Jana is
not being used to play the audio.

Question: When you play the audio on your computer, does your qudio
player like Winamp or Windows Media Player or Quicktime come up?  If so,
then there is no embedded audio.

Second possibility: Do you have Real Audio Player installed?  If so,
your computer may be playing it through RealPlayer.

Third possibility: the all-pervasive flash.  As already mentioned by
someone, make sure that Flash plug-in is installed.  You can download
the flash plug-in at http://www.adobe.com.  You also need to make sure
that nothing like the screen reader is blocking the flash.  JAWS, for
instance, has the ability to disable flash on web pages.  You can have
the person use
Inserv+v command when located on that page and press F for flash.  If it

Inserv+is
disabled, press spacebar to enable it.  Press enter to accept the
options.
Refresh the page and see if this was the culprit.  This change will
disappear when you exit the browser or if you change focus to another
app.
If you want to make this change permanent, you'll have to do it through
configuration manager (Insert+6 when in Internet Explorer).  Alt+s for
settings, H for HTML Options, ...  Be sure to save the settings when
done.

HTH.


-----Original Message-----
From: Ray Campbell [mailto:[email protected]]
Sent: Thursday, February 21, 2008 1:32 PM
To: [email protected]
Subject: [bits] Internet Audio Question

Hello All:

I'm trying to help a client that is using Windows Internet Explorer 7.
He wants to be able to listen to www.foxnewstalk.com.  When he goes to
the site, then presses enter on the Listen Live link, no audio comes up.
however, when I go to the same site running IE 7 and press enter on the
Listen Live link, I pick up the streaming audio.

It appears that when you press enter on the Listen Live link on this
site, it takes you to an html page which is probably running some sort
of Java applett.  Sounds simple enough, right, just make sure my
client's IE 7 Java options are set up.  Well, when I go into
tools->options from Internet Explorer 7 on my system, then ctrl-tab over
to advanced, I can find a list item that says (Java (sun) opened.
However, when we go to the same place on the client's machine, there is
no such Java (sun) opened item.

I went to tools->options in IE 7 on my system and tried disabling Sun
Java Console to see if I could re-create the problem.  After doing this,
the Listen Live link at foxnewstalk.com still works for me.

Does anyone have any ideas of things we can try?

Thanks,

 


Ray Campbell
[email protected]


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