Fw: [VICUG-L] Internet Audio Question

 ----- Original Message ----- 
From: "Candy" <[email protected]>
To: <[email protected]>
Sent: Thursday, February 21, 2008 4:20 PM
Subject: Re: [VICUG-L] Internet Audio Question


> Ray,
> I have a friend that is having a similar problem.  She has been displaced 
> to
> Lafayette since Hurricane Katrina.  She would like to listen to
> fox8live.com.  That is fox 8 news in New Orleans.  When he goes to the 
> page
> that says live stream, there is no audio.  Just silence.  She is running
> jaws 6, windows media 11 and IE explorer 6.
> If you come up with a solution please let me know.
>
> Candy
>
> ----- Original Message ----- 
> From: "Ray Campbell" <[email protected]>
> To: <[email protected]>
> Sent: Thursday, February 21, 2008 2:47 PM
> Subject: Re: [VICUG-L] Internet Audio Question
>
>
> Hi Pratik:
>
> 1.  No audio player like Windows Media Player or Winamp comes up.
> 2.  My client does have Real Player installed, and so do I.  Since he
> has Real Player, and since the audio on the site doesn't play for him,
> I'm thinking it's not playing using Real Player.
> 3.  I tried, both in Configuration Manager and in JAWS Verbosity Mode to
> turn flash off, then refresh the page.  It kept playing for me.
>
> I'm probably going to write to Fox News Talk and see if they have any
> other ideas.
>
> Ray Campbell, Help Desk Technician
> Adaptive Technology Center
> Chicago Lighthouse for People Who Are Blind or Visually Impaired
> 1850 W. Roosevelt Road
> Chicago, IL  60608
> 312-997-3651 (Voice/Relay) or
> 888-825-0080 (voice/Relay)
> [email protected]
> AIM Screen Name: tclhelp
>
> -----Original Message-----
> From: Visually Impaired Computer Users' Group List
> [mailto:[email protected]] On Behalf Of Pratik Patel
> Sent: Thursday, February 21, 2008 1:17 PM
> To: [email protected]
> Subject: Re: [VICUG-L] Internet Audio Question
>
> Hi Ray,
>
> There are a couple of possibilities here.  I rather suspect that Jana is
> not being used to play the audio.
>
> Question: When you play the audio on your computer, does your qudio
> player like Winamp or Windows Media Player or Quicktime come up?  If so,
> then there is no embedded audio.
>
> Second possibility: Do you have Real Audio Player installed?  If so,
> your computer may be playing it through RealPlayer.
>
> Third possibility: the all-pervasive flash.  As already mentioned by
> someone, make sure that Flash plug-in is installed.  You can download
> the flash plug-in at http://www.adobe.com.  You also need to make sure
> that nothing like the screen reader is blocking the flash.  JAWS, for
> instance, has the ability to disable flash on web pages.  You can have
> the person use
> Inserv+v command when located on that page and press F for flash.  If it
>
> Inserv+is
> disabled, press spacebar to enable it.  Press enter to accept the
> options.
> Refresh the page and see if this was the culprit.  This change will
> disappear when you exit the browser or if you change focus to another
> app.
> If you want to make this change permanent, you'll have to do it through
> configuration manager (Insert+6 when in Internet Explorer).  Alt+s for
> settings, H for HTML Options, ...  Be sure to save the settings when
> done.
>
> HTH.
>
>
> -----Original Message-----
> From: Ray Campbell [mailto:[email protected]]
> Sent: Thursday, February 21, 2008 1:32 PM
> To: [email protected]
> Subject: [bits] Internet Audio Question
>
> Hello All:
>
> I'm trying to help a client that is using Windows Internet Explorer 7.
> He wants to be able to listen to www.foxnewstalk.com.  When he goes to
> the site, then presses enter on the Listen Live link, no audio comes up.
> however, when I go to the same site running IE 7 and press enter on the
> Listen Live link, I pick up the streaming audio.
>
> It appears that when you press enter on the Listen Live link on this
> site, it takes you to an html page which is probably running some sort
> of Java applett.  Sounds simple enough, right, just make sure my
> client's IE 7 Java options are set up.  Well, when I go into
> tools->options from Internet Explorer 7 on my system, then ctrl-tab over
> to advanced, I can find a list item that says (Java (sun) opened.
> However, when we go to the same place on the client's machine, there is
> no such Java (sun) opened item.
>
> I went to tools->options in IE 7 on my system and tried disabling Sun
> Java Console to see if I could re-create the problem.  After doing this,
> the Listen Live link at foxnewstalk.com still works for me.
>
> Does anyone have any ideas of things we can try?
>
> Thanks,
>
>
>
>
> Ray Campbell
> [email protected]
>
>
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