MLB.COM

Major League Baseball on the Web: 2008
 
Instructions for blind users.
 
By Tony Candela who spent an hour with a very patient mlb.com customer
service employee to whom he is grateful.
 
For assistance, call the mlb.com Customer Support department at
1-866-800-1275 for troubleshooting and to assure you are properly
subscribed and have a working password.
 
For best results in getting to your game, use the following web address:
 
www.mlb.com/mediacenter
 
Save this address in your favorites.
 
Go to the mlb.com/mediacenter web site and use your screenreader search
feature to find a radio station that broadcasts your favorite team and
which you know is playing live at the moment (e.g., based on time of day,
my test stations have been KABC in Los Angeles and WFAN in New York).
 
Press ENTER on the link
 
Search for “e-mail address” and press ENTER on the edit box. Fill in your
e-mail address. Tab to the next box and enter your password. 
 
Tab twice to the submit button and press the space bar.
 
If your computer does not have Microsoft Silverlight media player already
installed, the screen you will be brought to will ask you to install it. 
Search for the word “install” and press ENTER on the link.
 
On the new screen that comes up, find the “install now” button or link
and press ENTER.  The Silverlight media player software, mlb.com’s
preferred media player, will begin to download.  It is safe to allow this
process to take place. There may be one more “install now” button to
press before the process is completed.
 
When prompted, tab to the “run” button and press space bar.  This prompt
may happen twice, so press space bar on the run button again if it comes
up.
 
The “close” button should appear and be enunciated almost immediately. 
Find it if your screenreader does not enunciate it and press space bar.
This closes the Silverlight installation screen.
 
Close all screens with alt-F4, turn off your computer for best results.
 
Reboot your computer, go back to Internet Explorer and to the
mlb.com/mediacenter website.  If all has gone well, you will be ready for
a normal approach to getting your game.  Here it is.
 
Use your screenreader’s “find” feature to land on the radio station link
you originally selected (e.g., KABC) and press ENTER on the link.
 
You will be placed in a log in screen. Since your screenreading software
may not enunciate everything on its own, find and fill in the e-mail
address and password boxes to log in again.  The radio station should
come on line.
 
Happy baseball listening!


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