RE: Support (was Warning error)

Well Andre himself has been very supportive when I first started using EasyAC. I requested assistance thru the web site and he answered me personally through e-mail. Of course the questions I asked may have not  been on a very advanced level but it was support. 

 

From: [email protected] [mailto:[email protected]] 
Sent: Sunday, June 3, 2018 2:00 PM
To: [email protected]
Subject: Re: [EAC] Support (was Warning error)

 

  

I do own both the original EAC and Easy Audio Copy.  Obviously, there was no upfront cost 

for EAC, but I did pay the extra ($10?) to have the GD3 database.  I know one of the reasons 

for charging upfront for Easy Audio Copy is because it comes with support for GD3 automatically. 

So I paid twice for GD3 but I have no problem with that.  I just wish I could tell for sure where it 

is getting the album information from.  With EAC, I have the option of choosing GD3 or one of the 

free databases.  Easy Audio Copy doesn't give me an option and doesn't tell me where the information 

comes from, nor does it give me an option to upload corrections or missing data anywhere so I could help 

improve the database.

 

All that being said, I'm totally happy with both products but use Easy Audio Copy the most.  I can't think 

of any improvements that I would like to see.  Which is probably a good thing.  Despite you comments 

to the contrary, I don't think Easy Audio Copy is being actively supported either.  All the web pages are  

copywrited 2013, Supported OSs are Vista, Win7 and Win8.  (How long has Win10 been out now?)  And 

the latest version is 1.0.2.7.  There is a history of all revisions on the web page, but they aren't dated.  So,

there is no way to tell if it was updated 2 days ago, 2 weeks ago, 2 months ago, 2 years ago or 5 years ago (the 

last time the web page was updated.

 

This is by no means a criticism.  I'm only pointing out continuing support is a little suspect.  But I love them 

both and will continue to use them as long as they work on my systems.  As an old Bell! Labs retiree, I've 

used UNIX and Linux for years.  I'm glad to hear it will work via WINE.  I've never tried it. 

 

Kit Kimes 

Oswego, IL. USA

 


To believe all men honest would be folly. To believe none so is something worse.


John Quincy Adams, 

 

 

 

On Sunday, June 3, 2018, 12:37:23 PM CDT, Fred Maxwell [email protected] <mailto:[email protected]>  [EAC] <[email protected] <mailto:[email protected]> > wrote: 

 

 

If you require something with greater levels of support, you should consider purchasing Easy Audio Copy (http://www.easyaudiocopy.com/index.htm).  

 

Regards,
  Fred Maxwell
  Moderator, Exact Audio Copy Yahoogroup 





 

  <http://geo.yahoo.com/serv?s=97359714/grpId=255778/grpspId=1705007709/msgId=27341/stime=1528047427> 
  <http://y.analytics.yahoo.com/fpc.pl?ywarid=515FB27823A7407E&a=10001310322279&js=no&resp=img&cf9=PHOTOMATIC&cf12=CP>