RE: Responses to GNATS email
"Stuart Stevens" <[email protected]>
| Newsgroups | gmane.comp.bug-tracking.gnats.general |
|---|---|
| Message-ID | <[email protected]> |
I found that the incoming mail has to specify the database so I created a new email alias that handles bugs for a specific database. Then I had to add a cron entry to process the queue for that database. The incoming responses are appended to the audit-trail, but I had set the audit-trail to read-only so the changes were being thrown away. Stuart -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Stuart Stevens Sent: Saturday, August 28, 2004 2:05 PM To: 'Chad Walstrom'; [email protected] Subject: RE: Responses to GNATS email Chad I found that the reply works for the "default" database, but not for other databases. When I reply to a message from another database, a new PR is created in the default database. I created a test database and used it for testing. So the configuration is the standard configuration. Any ideas why it would create a new PR when the reply is using a different database? Thanks Stuart -----Original Message----- From: Chad Walstrom [mailto:[email protected]] Sent: Saturday, August 28, 2004 10:43 AM To: [email protected] Cc: Stuart Stevens Subject: Re: Responses to GNATS email Stuart Stevens wrote: > The default email configuration for GNATS email is to set the reply-to > to "bugs" and have an email alias of bugs. When I reply to a GNAT > email, a new PR is generated with the information in the reply. This shouldn't happen if you retain the subject heading from the autoreply GNATS sent you. > I am using Red Hat Linux 8 with a fairly default sendmail/postfix > configuration. > > What should happen when you reply to a GNAT generated email? It should be appended to the current problem report in the Audit Trail. > Would the new message be added to the existing GNAT? Yep. -- Chad Walstrom <[email protected]> http://www.wookimus.net/ assert(expired(knowledge)); /* core dump */ _______________________________________________ Help-gnats mailing list [email protected] http://lists.gnu.org/mailman/listinfo/help-gnats