Re: BUG / issue with My Summary - By Category

Kurt Pomeroy <kpomeroy-U7/[email protected]> Fri, 14 Sep 2012 11:40:47 +0000
Newsgroups gmane.comp.bug-tracking.mantis.general
Message-ID <[email protected]>
Thanks Mark for your reply I appreciate it.

---------------------------------
Kurt Pomeroy
Data Manager / IT Specialist
Pangeo Subsea Inc
709 739 8032 ex 240

-----Original Message-----
From: Mark Phillips [mailto:mark.phillips-agjxB1ZA9s9Wk0Htik3J/[email protected]] 
Sent: September-13-12 7:02 PM
To: Help with Mantis
Subject: Re: [mantisbt-help] BUG / issue with My Summary - By Category

On Sep 13, 2012, at 10:34 AM, Kurt Pomeroy wrote:

> I posted this issue in the "help" section on the forums but ofcourse, got no answer.
> 
> Here is the link
> 
> http://mantisbt.org/forums/viewtopic.php?f=3&t=20674&p=49623#p49623
> 
> Summary: When I am on 'all projects' and click on summary and scroll down to 'by category' the fields are repeating over and over. 
> 
> Please see the attached screenshot.
> 
> Thanks

If you don't get an answer, that usually means one of two things; A) no one knows the answer, or B) your question is not presented in a way anyone understands. 

When you are on all projects, the categories are drawn together from redundant sources. The data structure is rather complex in that area and making a distinct set of categories requires a coupe of steps. I suspect the code for this report was written a long time ago and for MySQL that means some things were not supported as well as one might wish.

I assume no one has had the time or inclination to rewrite the code to roll up a distinct category report for all projects. Sounds simple but is not something that would garner a high priority.

Now, that may sound snarky, but it is not meant that way. It just that the developers of Mantis have to pick their battles. After all, it is free of cost to the end user, and there are a lot of enhancement requests to consider.

That said, Mantis is also open source. So you could pop open the code segment that assembles the list and add a bit of your own code to set things straight. With that in hand, post it to the forum as a proposed enhancement.

hth,

 - Mophilly
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