Re: Fine-tuning user rights for queue access

Matt Zagrabelny <[email protected]>
Newsgroups gmane.comp.bug-tracking.request-tracker.user
Message-ID <CAOLfK3UNah1OVsFA5y83LwPBeHhvUpYNxCOv_B1PJX70MEYGqA@mail.gmail.com>
On Wed, Sep 28, 2016 at 2:36 PM, Alex Hall <[email protected]> wrote:
> I got the problem of all users viewing all queues sorted. However, even if I
> grant "create tickets" on a given queue to either everyone or privileged, no
> one is able to select anything but their own queue when creating tickets. Do
> I have to let users see a queue in order to open a ticket in it?

I believe the user needs SeeQueue to create tickets in a queue.

-m
---------
RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.com/training
* Boston - October 24-26
* Los Angeles - Q1 2017
lmpx.com only provides a reader for public news (NNTP) servers. It is not affiliated with the servers or forums shown here and is not responsible for the content of articles, which is written by their respective authors.