What is $HideUnsetFieldsOnDisplay?
Alex Hall <[email protected]>
| Newsgroups | gmane.comp.bug-tracking.request-tracker.user |
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| Message-ID | <CA+Q8_Jc8WQBbwN2qQMjTg0FTnL=TMebF3o4bqEbw_DhhuMV6bg@mail.gmail.com> |
Hi all, The only note for the configuration variable in the docs says "hides unset fields on ticket display", which I knew from the variable name. But what is an unset field, and is this on ticket creation as well? How do I unset a field, or does it mean a field not filled in during ticket creation? I hoped I could unset a few fields my work will never need, to take away some clutter, such as 'time worked' or the article selection on a ticket reply. Thanks for any explanations. -- Alex Hall Automatic Distributors, IT department [email protected] --------- RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.com/training * Boston - October 24-26 * Los Angeles - Q1 2017