Re: modifying SelfService

Sounds like you need to clear the mason cache and restart RT.

https://rt-wiki.bestpractical.com/wiki/CleanMasonCache

Best Regards

Martin

On 2016-11-04 13:10, Stehlík Tomáš wrote:
> Hello,
> 
> I have one stupid question - I am trying modify SelfService portal but
> i am facing that changes into html files are not affecting on the
> pages.
> 
> For example, modifying
> 
> /opt/rt4/share/html/SelfService/Elements/MyRequests
> 
> I tried to change
> 
> my $Query = "( Watcher.id = $id )";__
> 
> to
> 
> my $Query = "( Watcher.id = 2 )";
> 
> (to just see what happens)
> 
> And it's still same (it shows me only my tickets). Even when I change
> 
> $Rows => 50
> 
> To
> 
> $Rows => 5
> 
> There is output with 50 tickets. I think that it can be something
> about FCGI and caching but still no luck. If I move whole directory
> SelfService away it works (error 404). Can someone kick me to right
> direction? Thank you
> 
> Tomas Stehlik
> 
> 
> ---------
> RT 4.4 and RTIR training sessions, and a new workshop day!
> https://bestpractical.com/training
> * Los Angeles - January 9-11 2017
---------
RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.com/training
* Los Angeles - January 9-11 2017