Re: modifying SelfService

Matt Zagrabelny <[email protected]>
Newsgroups gmane.comp.bug-tracking.request-tracker.user
Message-ID <CAOLfK3WiJdTRGSOxORUDb0D3bgYDpkKoFmGMDx3SvnkxWgu2Pw@mail.gmail.com>
Heya,


On Fri, Nov 4, 2016 at 8:10 AM, Stehlík Tomáš <[email protected]> wrote:
> Hello,
>
>
>
> I have one stupid question – I am trying modify SelfService portal but i am
> facing that changes into html files are not affecting on the pages.
>
>
>
> For example, modifying
>
>
>
> /opt/rt4/share/html/SelfService/Elements/MyRequests
>
>
>
> I tried to change
>
>
>
> my $Query = "( Watcher.id = $id )";
>
>
>
> to
>
>
>
> my $Query = "( Watcher.id = 2 )";
>
>
>
> (to just see what happens)
>
>
>
> And it’s still same (it shows me only my tickets). Even when I change

You probably need to clear your mason cache:

sudo find /opt/rt4/var/mason_data/obj -mindepth 1 -delete
sudo service apache2 restart

-m
---------
RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.com/training
* Los Angeles - January 9-11 2017
lmpx.com only provides a reader for public news (NNTP) servers. It is not affiliated with the servers or forums shown here and is not responsible for the content of articles, which is written by their respective authors.