Assets RT 4.4.0

"Dunbar, Brian" <[email protected]> Thu, 26 Jan 2017 19:59:22 +0000
Newsgroups gmane.comp.bug-tracking.request-tracker.user
Message-ID <[email protected]>
Hello List,

I was asked to start using RT for Assets. I created a new catalog.

I put in my computer for test with serial number and details

When I set the owner. I could not set the Company it would only let me pick a domain account

So as an example my account is smithjohn and my email is [email protected]<mailto:[email protected]>
When I add the record it picks by account name smithjohn
When I want to search by owner after I pick smithjohn and it reformats it to the email address and does not find my asset.
I can search on other fields but I would like to search by owner.



Any ideas?

Thanks