excluding queue in RT SQL

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Hi all,
Just a quick question, and one I feel like I should know. In RT's
implementation of SQL, how do I specify a queue; name or ID?

We have a cron job that runs, using SQL to search for tickets. I'm being
asked to exclude a specific queue from this search. Do I need to use "queue
<> 'queue name'" or "queue <> 7"? Thanks.

-- 
Alex Hall
Automatic Distributors, IT department
[email protected]

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<div dir=3D"ltr"><div><div>Hi all,<br></div>Just a quick question, and one =
I feel like I should know. In RT&#39;s implementation of SQL, how do I spec=
ify a queue; name or ID?<br><br></div>We have a cron job that runs, using S=
QL to search for tickets. I&#39;m being asked to exclude a specific queue f=
rom this search. Do I need to use &quot;queue &lt;&gt; &#39;queue name&#39;=
&quot; or &quot;queue &lt;&gt; 7&quot;? Thanks.<br clear=3D"all"><div><div>=
<div><br>-- <br><div class=3D"gmail_signature" data-smartmail=3D"gmail_sign=
ature"><div dir=3D"ltr"><div><div>Alex Hall<br></div>Automatic Distributors=
, IT department<br></div><a href=3D"mailto:[email protected]" target=3D"_b=
lank">[email protected]</a><br></div></div>
</div></div></div></div>

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