Regex in scrip won't match multi-line strings

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Hi all,

I'm trying to automatically resolve tickets that don't require any action.
In this example, I receive a backup notification. I know it's a backup
script result email based on the subject, and I know the backup was
successful (and therefore I can auto-resolve the ticket) if another regex
matches the body. When I match against the subject line alone, it works.
However, when I try to match against the mutli-line body, it never matches
(even though when I run the regex against the string in a test, it matches
as expected).

Are multi-line matches not an option, or do I need to test in another way?
This is an extract of the test I am running:

(($self->TicketObj->Subject =~ /Cron \<root\@blah\> \/usr\/bin\/s3cmd sync
\/var\/spool\/blah\/ s3\:\/\/somes3buckethere\//) &&
($self->TicketObj->Body =~ /Done\. Uploaded \d* bytes in \d\.\d seconds/))

Thank you,

Peter
-- 
Peter Nikolaidis
CISSP
<https://webportal.isc2.org/custom/CertificationVerificationResults.aspx?FN=Peter&LN=Nikolaidis&CN=453003>
, GCFE <https://www.giac.org/certified-professional/peter-nikolaidis/118082>
, GCIH <https://www.giac.org/certified-professional/peter-nikolaidis/118082>
, GPPA <http://www.giac.org/certified-professional/peter-nikolaidis/118082>
, GSNA <http://www.giac.org/certified-professional/peter-nikolaidis/118082>
Paradigm Consulting Co.
MA:617.517.2940 <(617)%20517-2940> * NH:603.676.7119 <(603)%20676-7119>
* VT:802.234.6368 <(802)%20234-6368>
http://pa.radigm.com

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<div dir=3D"ltr"><div>Hi all,</div><div><br></div><div>I&#39;m trying to au=
tomatically resolve tickets that don&#39;t require any action. In this exam=
ple, I receive a backup notification. I know it&#39;s a backup script resul=
t email based on the subject, and I know the backup was successful (and the=
refore I can auto-resolve the ticket) if another regex matches the body. Wh=
en I match against the subject line alone, it works. However, when I try to=
 match against the mutli-line body, it never matches (even though when I ru=
n the regex against the string in a test, it matches as expected).</div><di=
v><br></div><div>Are multi-line matches not an option, or do I need to test=
 in another way? This is an extract of the test I am running:</div><div><br=
></div><div><div>(($self-&gt;TicketObj-&gt;Subject =3D~ /Cron \&lt;root\@bl=
ah\&gt; \/usr\/bin\/s3cmd sync \/var\/spool\/blah\/ s3\:\/\/somes3buckether=
e\//) &amp;&amp;=C2=A0</div><div><span class=3D"m_-5002710415745388931gmail=
-Apple-tab-span" style=3D"white-space:pre-wrap">	</span> ($self-&gt;TicketO=
bj-&gt;Body =3D~ /Done\. Uploaded \d* bytes in \d\.\d seconds/))</div></div=
><div><br></div><div><div>Thank you,</div><div><br></div><div>Peter</div>--=
 <br><div class=3D"m_-5002710415745388931gmail_signature"><div dir=3D"ltr">=
<div><div dir=3D"ltr"><div><div dir=3D"ltr"><div><div dir=3D"ltr"><div dir=
=3D"ltr"><div dir=3D"ltr"><div dir=3D"ltr"><div dir=3D"ltr" style=3D"font-s=
ize:12.8px">Peter Nikolaidis<br><a href=3D"https://webportal.isc2.org/custo=
m/CertificationVerificationResults.aspx?FN=3DPeter&amp;LN=3DNikolaidis&amp;=
CN=3D453003" target=3D"_blank">CISSP</a>,=C2=A0<a href=3D"https://www.giac.=
org/certified-professional/peter-nikolaidis/118082" target=3D"_blank">GCFE<=
/a>,=C2=A0<a href=3D"https://www.giac.org/certified-professional/peter-niko=
laidis/118082" style=3D"font-size:12.8px" target=3D"_blank">GCIH</a><span s=
tyle=3D"font-size:12.8px">,=C2=A0</span><a href=3D"http://www.giac.org/cert=
ified-professional/peter-nikolaidis/118082" style=3D"font-size:12.8px" targ=
et=3D"_blank">GPPA</a><span style=3D"font-size:12.8px">,=C2=A0</span><a hre=
f=3D"http://www.giac.org/certified-professional/peter-nikolaidis/118082" st=
yle=3D"font-size:12.8px" target=3D"_blank">GSNA</a></div><div dir=3D"ltr" s=
tyle=3D"font-size:12.8px">Paradigm Consulting Co.<br>MA:<a href=3D"tel:(617=
)%20517-2940" value=3D"+16175172940" target=3D"_blank">617.517.2940</a> * N=
H:<a href=3D"tel:(603)%20676-7119" value=3D"+16036767119" target=3D"_blank"=
>603.676.7119</a> *=C2=A0VT:<a href=3D"tel:(802)%20234-6368" value=3D"+1802=
2346368" target=3D"_blank">802.234.6368</a>=C2=A0<br><a href=3D"http://pa.r=
adigm.com/" target=3D"_blank">http://pa.radigm.com</a></div></div></div></d=
iv></div></div></div></div></div></div></div></div>
</div></div>

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