Tracker stopped accepting new issues from the web GUI

"Hancock, David (DHANCOCK)" <[email protected]>
Newsgroups gmane.comp.bug-tracking.roundup.user
Message-ID <[email protected]>
This just started happening today: Creating new issues fails, but updating issues is working fine. From the web page, submitting the new issue yields a white page (no content at all) instead of the page with the new issue's information. The URL ends with just "/issue" rather than "issueNNNNN". The issue is not getting saved in the database (_issue table). The initial change note is getting into the correct directory under db/files/msg/NNN, but has the form msgNNNNN.tmp.

For IE users, they are seeing a popup screen saying "You have chosen to open issue, which is a text/x-python (20 bytes)"; I'm using Chrome and get the white page with URL: http://feedback.arincdirect.net/support/issue. If I reload that URL, I get an issue list.

I've tried a number of things that did NOT work (restarted Apache, restarted Postgres, checked directory permissions, checked disk space,etc.). I'd be grateful for idea on how to troubleshoot this further. This a a critical tool to our operation.

Roundup 1.4.19
Postgres 9.1
Arch Linux 2.6.38 kernelj

Cheers!
--
David Hancock | [email protected]

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