Re: Supporting property modification in message body

Bernhard Reiter <[email protected]>
Newsgroups gmane.comp.bug-tracking.roundup.user
Message-ID <[email protected]>
Am Montag, 4. März 2013, 17:35:00 schrieb John P. Rouillard:
> >> What I am proposing is having in body property manipulation.
> >
> >In general it probably is a good idea.
> >I'm not sure if the syntax is ideal, '[' actually might happen in some
> >real emails.
> 
> Well it would have to be the first non-blank line in the email and on
> a line on it's own. I don't see many emails starting with:
> 
>   [

Thinking more about it, I guess I will be fine with anything reasonable 
you'll come up with. A blank "[" line seems rare enough. The Debian way 
closing with "thanks" or so is quite cool also, so it is worth a look.


> >Debian's issue tracker has a different syntax.
> Is that documented anywhere? 

Yes, for instance you can start here:
  http://www.debian.org/Bugs/server-request.en.html
Emails get send to the control server and at the same time
to people and the "recording" server at once and still look natural.

> I was considering supporting
> 
>   property: value
> 
> as well as:
> 
>   property = value
> 
> so it looks like email headers which is supported by some addons to rt.

I'd say one syntax probably is enough. Too many variants may make it 
harder to support over time.

> >What is most inconvenient about email updates is that if you make a
> >mistake in the property changes, the whole email will be rejected.
> 
> I agree, but we run that risk on the subject line as well and I think
> messing up that single line format is easier.

True. I was just pointing out at another place that could use some 
improvements. ;)

Bernhard

-- 
www.intevation.de/~bernhard (CEO)    www.fsfe.org (Founding GA Member)
Intevation GmbH, Osnabrück, DE; Amtsgericht Osnabrück, HRB 18998
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