dates, and priority as importance * urgency
Tom Jones <[email protected]>
| Newsgroups | gmane.comp.bug-tracking.roundup.user |
|---|---|
| Message-ID | <[email protected]> |
First a big thanks for roundup. It's very useful. We're currently using a mixture of roundup, RT, and trello for various activities, mostly generic ticket management rather than tracking "issues" in particular. There are a couple of features that would be great to have in roundup. Not being all that familiar with the architecture, I am unsure whether these would be doable as config customisations, or whether they'd involve more coding. This is why I'm initially posting to the users list about this. We're currently using the default config as shipped with Debian 7.0. First is dates, with notifications. Example: if a supplier says something will be delivered on a particular date, one wants to "wait" until that date, and then chase them. In general it should be possible to put a ticket into a "waiting until this date" state. Another example: a hard deadline: if we don't file our license renewal by this date, we lose a license. I don't know whether roundup should know the "types" of deadline, such as "waiting on", "deadline", etc. Or whether the user should be able to set up their own, with notification parameters. I don't want to go too deep into the design at this point; rather, I just want to provide basic illustration of the feature. Another feature is making priority a composite attribute. At the moment it has 5 possible values (in the default config) from wish thru bug to critical. Many of us find it useful to think of priority as the product of importance * urgency. I won't try to lay this out in full here, as googling for "importance urgency" gives pretty good results. There is possible integration between the two features. As a hard deadline approaches, it would become more urgent, thus increasing the overall priority. Importance would not change as a function of time (tho of course a user may re-evaluated the importance when reviewing it). Potentially willing to fund work to get these features. Would want more design up front before diving in. Would be delighted to hear it's all already achievable via basic config, too. cheers, Tom. ------------------------------------------------------------------------------ Sponsored by Intel(R) XDK Develop, test and display web and hybrid apps with a single code base. Download it for free now! http://pubads.g.doubleclick.net/gampad/clk?id=111408631&iu=/4140/ostg.clktrk