understand how to control who gets the mails
Martin Thomas Swaton <[email protected]>
| Newsgroups | gmane.comp.bug-tracking.roundup.user |
|---|---|
| Message-ID | <[email protected]> |
Hi guys, after digging into roundup for some days now I was able to create some auditors and reactors e.g. autoassign on reply of a support member or prevent status change if the creator submits a second mail that is still unread and so on. But what I am not able to realice is, to control the recipients of new / commented issues. I can add users to the newvalues['nosy'] or oldvalues['nosy'] (for reactor) but they won't be mailed. And I do not really understand why. Maybe because they already are on the recipients list of that msgid - but I do not understand why, when they did not get this message yet and only got the original msg of this issue. I also tried to set the recipients new, but that did not work as I supposed it to be done. So maybe someone could help me to understand how this notification system works and where I can manipulate who is mailed. e.g. I want to inform the creator when the status changes and otherwise prevent to mail the creator. I did everything within nosyreactor detector script. Hope someone can help me as I got stuck. Thanks, Martin ------------------------------------------------------------------------------ Don't Limit Your Business. Reach for the Cloud. GigeNET's Cloud Solutions provide you with the tools and support that you need to offload your IT needs and focus on growing your business. Configured For All Businesses. Start Your Cloud Today. https://www.gigenetcloud.com/