Re: How to remove (spam) issues from the tracker

Christian Wolf <[email protected]>
Newsgroups gmane.comp.bug-tracking.roundup.user
Message-ID <[email protected]>
Hello,

I have seen the pages but I did not find more information than the basic
idea in 3 lines. A bit more information how to achieve this would be
helpful.
I was interested in the IMAP folder based approach but for now I do not
see all the details. I know how to filter using e.g. sieve and could
imagine filtering spam out. However I do not see how roundup-mailgw
comes into play. (Filtering works on delivery, not on user-action. Thus
I could not call the mailgw from within the mail filtering language...)

Thanks a lot

Christian Wolf

Am 25.04.2016 um 03:47 schrieb John P. Rouillard:
> Hi Rob:
> 
> In message <[email protected]>,
> Rob Kellock writes:
>> It's been a long time since I've had to play with my setup, but what I 
>> did was to create a new role called Staff and assign internal users to 
>> that role.  Then I wrote a small reactor that Rejects the message if the 
>> sender isn't Staff.  Finally I hacked the Unauthorized user code in 
>> mailgw.py so that the rejected email is sent to the dispatcher email 
>> address.
> 
> Have you thought about adding your zip/explanation to the roundup
> wiki?
> 
> http://www.roundup-tracker.org/cgi-bin/moin.cgi/FrontPage
> 
> Also there is:
> 
>    http://www.roundup-tracker.org/cgi-bin/moin.cgi/AntiSpam
> 
> and
> 
>   http://www.roundup-tracker.org/cgi-bin/moin.cgi/SpamBayesIntegration
> 
> for other wasy of handiling email spam.
> 
> 
>>> The question is: How can I remove these issues coming from external mail
>>> sources that contain spam?
>>> There will nobody assigned and I wanted these simply to get removed. I
>>> can for sure unlink the message and the potential appendices from the
>>> issue. However I do not see how to
>>> a) Remove/retire the issue itself?
> 
> Probably easiest to retire the issue and msgs using the roundup-admin
> interface. If your anti-spam defenses are ok, there shouldn't be many
> to handle.
> 
>>> b) Tidy up the removed mail messages/files?
> 
> You can just empty the files at the filesystem level, however once
> they are retired IIRC the web intrface won't let them be viewed even if
> you have a link to them..
> 
> --
> 				-- rouilj
> John Rouillard
> ===========================================================================
> My employers don't acknowledge my existence much less my opinions.
> 
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