Re: How to remove (spam) issues from the tracker

Hi Rob:

In message <[email protected]>,
Rob Kellock writes:
>It's been a long time since I've had to play with my setup, but what I 
>did was to create a new role called Staff and assign internal users to 
>that role.  Then I wrote a small reactor that Rejects the message if the 
>sender isn't Staff.  Finally I hacked the Unauthorized user code in 
>mailgw.py so that the rejected email is sent to the dispatcher email 
>address.

Have you thought about adding your zip/explanation to the roundup
wiki?

http://www.roundup-tracker.org/cgi-bin/moin.cgi/FrontPage

Also there is:

   http://www.roundup-tracker.org/cgi-bin/moin.cgi/AntiSpam

and

  http://www.roundup-tracker.org/cgi-bin/moin.cgi/SpamBayesIntegration

for other wasy of handiling email spam.


>> The question is: How can I remove these issues coming from external mail
>> sources that contain spam?
>> There will nobody assigned and I wanted these simply to get removed. I
>> can for sure unlink the message and the potential appendices from the
>> issue. However I do not see how to
>> a) Remove/retire the issue itself?

Probably easiest to retire the issue and msgs using the roundup-admin
interface. If your anti-spam defenses are ok, there shouldn't be many
to handle.

>> b) Tidy up the removed mail messages/files?

You can just empty the files at the filesystem level, however once
they are retired IIRC the web intrface won't let them be viewed even if
you have a link to them..

--
				-- rouilj
John Rouillard
===========================================================================
My employers don't acknowledge my existence much less my opinions.

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