Re: Newly installed roundup 2.2.0. roundup-demo timeout errors

Oh DAMMIT.
I hadn't thought about the snappish-ness of firefox.
Thanks.
________________________________
From: Martin Östlund via Roundup-users <[email protected]>
Sent: Wednesday, August 10, 2022 9:43 AM
To: [email protected] <[email protected]>
Subject: Re: [Roundup-users] Newly installed roundup 2.2.0. roundup-demo timeout errors

On 8/10/22 14:30, Ed Trumbull wrote:
> I should add the browser error:
>
> "
> The connection was reset
>
> The connection to the server was reset while the page was loading.
>
> The site could be temporarily unavailable or too busy. Try again in a
> few moments.
> If you are unable to load any pages, check your computer's network
> connection.
> If your computer or network is protected by a firewall or proxy, make
> sure that Firefox is permitted to access the web.
> "
>
> I have verified that I can access other web sites with no problems from
> this browser within this VM.

Hello Ed,

In Ubuntu 22.04, the firefox browser is installed as a snap package,
basically meaning it is run in a sort of containerized environment on
your machine, and it is therefore somewhat restricted in what it can do.

I'm not sure if this is the reason it doesn't work for you, but as a
troubleshooting step, could you try to install a different browser ?
Preferable manual downloading, i.e. chrome, since apt seems to prefer to
install snap packages now a days

Best regards,

--
Martin Östlund          Support
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> ------------------------------------------------------------------------
> *From:* [email protected] <[email protected]> on behalf of John P.
> Rouillard <[email protected]>
> *Sent:* Monday, August 8, 2022 6:59 PM
> *To:* Ed Trumbull <[email protected]>
> *Cc:* [email protected]
> <[email protected]>
> *Subject:* Re: [Roundup-users] Newly installed roundup 2.2.0.
> roundup-demo timeout errors
> Hi Ed:
>
> In message
> <SJ0PR12MB56625AB750350945F9EA417984639@SJ0PR12MB5662.namprd12.prod.
> outlook.com>,
> Ed Trumbull writes:
>>I have a new VM running ubuntu 22.04 MATE.
>>Python 3.10.4
>>
>>I obtained roundup via pip3 install
>>
>>When I launch the demo, I see
>>Demo Tracker Home: ./demo
> [...]
>>
>>All looks kosher.
>
> Agreed. What template did you choose?
>
>>When I launch the browser from the same VM
>
> Are you on the console of the vm, or running a local browser over X to
> a remote display?
>
>>and attempt to reach
>>localhost:8917, the browser hangs and eventually times out.
>
> How comfortable are you using the browser development tools to trace
> the network traffic? Alternatively do you know how to use tcpdump?
>
>>While nothing is happening from the browser, I see the following line
>>on the console running roundup:
>>127.0.0.1 - - [08/Aug/2022 21:10:14] Request timed out: TimeoutError('timed out')
>>
>>This error repeats every minute, updating the timestamp as it goes.
>
> Hmm, this is strange. Sorry you are running into it.
>
> Do the errors repeat even after the browser gives up? One minute IIRC
> is the right timeout.
>
> It sounds like a connection is being made, but the actual GET request
> is either not sent or something is hanging in Roundup and it's not
> logging the failure, which is strange.
>
> Let's try running roundup-server directly. Kill roundup-demo. In
> the same directory where you ran roundup-demo run:
>
>    roundup-server -t debug -p 8917 demo=demo
>
> and see if that exhibits the same issue. '-t debug' changes how it
> handles connections, it doesn't add logging.
>
> What happens when you browse to the server?
>
>>Any idea what's not working right?
>
> None. On my Ubuntu 22.04.1 system I just ran 'pip3 install roundup'.
> Then ran roundup-demo choosing the classic tracker.
>
> The http://localhost:8917/demo/ <http://localhost:8917/demo/> worked
> without an issue.
>
> --
>                                  -- rouilj
> John Rouillard
> ===========================================================================
> My employers don't acknowledge my existence much less my opinions.
>
>
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