Re: tracker does not want to send mail

I have added debug, thus:

[mail]
host = localhost
port = 25
debug = /tmp/roundup-mail.debug

and restarted my tracker.
The file /tmp/roundup-mail.debug was not created after I opened a new issue.

Nosy list was set to me, messages_to_author is set to yes.


________________________________
From: Ralf Schlatterbeck <[email protected]>
Sent: Friday, September 16, 2022 10:32 AM
To: [email protected] <[email protected]>
Subject: Re: [Roundup-users] tracker does not want to send mail

On Fri, Sep 16, 2022 at 11:48:58AM +0000, Ed Trumbull wrote:
> This is still a problem for us. What are the next steps I should take
> to figure out what's going on? Is there a different MTA that you
> recommend instead of postfix?

Hi Ed,
I've more or less followed the discussion so far. What I understand is
that roundup doesn't even connect to the mailserver. So no other MTA
you're going to install will solve the problem. In fact I'm using
postfix with most roundup instances I'm running without any problems.

So the problem must lie elsewhere.
Things to check:
- When you change an issue: Who is on the nosy list of that issue?
  If only yourself: There is a setting in the config that enables that
  you receive a copy of your own messages. This by default is off.
  The setting is in section [nosy] and is called "messages_to_author".
  John has already suggested you check this and I may have missed your
  answer.  You should check that the intended recipients are on the nosy
  list of the issue.
- Can you give us the relevant parts of your smtp, this is the section
  [mail] in the config

Oh and there is a setting "debug" in section [mail]. This can be set to
a filename where outgoing messages are put *instead* of being sent. You
may want to enable this and check that changes to an issue make it to
that file. Only after you have verified that this is the case does it
make sense to disable the debug feature and try with a real mailer.

So let us know if messages make it to the debug file when enabled. The
next step then is to check if roundup connects to the mailserver. But
lets do one step after the other.

Best
Ralf
--
Dr. Ralf Schlatterbeck                  Tel:   +43/2243/26465-16
Open Source Consulting                  www:   https://nam12.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.runtux.com%2F&amp;data=05%7C01%7Cedt%40as2inc.com%7C0045f92487bd497448c408da97f06226%7C5287874e6a4b4ad48e3faf2630161633%7C0%7C0%7C637989355974404846%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=Hm58uHmn4dw4wb0VXDlZR6X0G%2Fb3GMEZHPt26QcMioI%3D&amp;reserved=0
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