Would removing URL from notification emails be a useful feature?

"John P. Rouillard" <[email protected]>
Newsgroups gmane.comp.bug-tracking.roundup.user
Message-ID <[email protected]>
Hi all:

I have a ticket from 2012 to remove the URL pointing to an issue from
the issue notification (nosy) email footer. Wking submitted:

  https://issues.roundup-tracker.org/issue2550758

The use case is an email only tracker. No web interface.

I think this use case is a niche use case, but it can be supported
with a minor change. However a more interesting use case occurred to
me.

Consider a customer facing ticketing system. The external users may
only get email access while the employees get web and email access.
In this use case, we want to generate different footers for messages
going to the customer vs employees. If the user had "Web Access"
permission they get the issue URL and email adress in the footer,
otherwise they just get the email.

If you use [nosy] email-sending = multiple this could be supported by
checking the "Web Access" permission for each user.

However is this feature really useful and worth a ticket?

Quips, comments, evasions, questions or answers welcome.

--
				-- rouilj
John Rouillard
===========================================================================
My employers don't acknowledge my existence much less my opinions.
lmpx.com only provides a reader for public news (NNTP) servers. It is not affiliated with the servers or forums shown here and is not responsible for the content of articles, which is written by their respective authors.