Re: Information Architecture assessment
James Robertson <[email protected]>
| Newsgroups | gmane.comp.cms.cms-forum.general |
|---|---|
| Message-ID | <6.1.1.1.2.20040917094518.034d5a28@butler> |
At 03:38 AM 10/09/2004, Joseph McBride wrote: >We have a large university site with many complaints about the difficulty >of finding information. We would like to do a general assessment using >some sort of metric that will allow us to measure improvements. I assume >you would use a number of tools like log analysis and user feedback. Does >anyone have any examples of surveys and other tools used? Hi Joe, The following article might give you some ideas on appropriate usability approaches: http://www.steptwo.com.au/papers/kmc_intranetusability/index.html Cheers, James ------------------------- James Robertson Step Two Designs Pty Ltd Knowledge Management / Content Management / Intranets http://www.steptwo.com.au/ [email protected]