Re: ask for help

Graham,

We can get to more consistent definitions, and this includes taking note 
of the different terminologies.

It's in the nature of language itself to have synonyms and metaphors for 
everything.  Between engineers making up their own terms and marketing 
types seeking a unique jargon to hype otherwise standard products, it's 
surprising we have what little agreement you do find.

In my reading of the major books on Content Management (Boiko, Rockley, 
Hackos, Nakano) there is actually a lot of agreement with the idea of 
three phases of content management - creation, workflow management, and 
delivery. (They tend to locate versioning in the second management 
phase, with multi-platform delivery in the third.)

At the CMSML initiative (http://www.cmsml.org), we are hoping to specify 
these phases in greater detail, to help classify different CM systems.  
It's also at CMS Review (http://www.cmsreview.com/Features/Lists.html), 
and in a Gilbane Report 
(http://www.cmsreview.com/Reviews/GilbaneReport1.pdf).

Criticisms most welcome. It's a work in progress.

Here is a recent draft:
____________________________________

Content Creation (Acquisition, Aggregation, Authoring)

    * Acquisition
          o Native support for filetypes
          o Multiple file transfers (FTP, site import)
          o Conversion tools (e.g.,Word to XML "chunks")
          o Rights management
          o Mandatory tagging (force structure and semantics)
          o Supported RDF ontologies (e.g., Dublin Core)
    * Aggregation
          o Incoming syndicated feeds
          o Metadata management (read incoming metadata)
          o Integrated Web services (e.g., currency conversion)
          o UDDI tools
    * Authoring (Editing Tools, Templating, Tagging)
          o Content Element Editors (Naive and Power Users)
                + WYSIWYG Through-The-Web
                + Text-only Forms
                + XML Editor
                + Spell checker
                + Content objects use templates
                + Asset repository (images, sounds, Flash, video, etc.)
          o Template Editor
                + WYSIWYG Through-The-Web
                + Template Gallery
                + XML Editor
          o Tag Editor (semantics and style)
                + Drop-down menus of all tags
                + Metadata Thesaurus
                + Taxonomies/Ontologies online
          o Help online
                + Context-sensitive help
                + Documentation
                + Examples

Content Management Proper (Workflow, Editing, Approvals, Staging, 
Repository, etc.)

    * Workflow
          o Access Permission Levels (Privilege granularity)
                + Number of levels
                + Per User, Per Folder, Per Role, Per Item
                + Flexible assignments to workflow
                + Creator automatic owner
                + User subscription to workflow
          o Check In/Check Out
                + Open page on web (Edit this page)
                + Automatic file lock on open
                + Conflict Resolution (who has it?)
                + Instant Messaging (email, phones)
                + Merge Tools, Diffs
          o Workflow Messaging
                + Email notifications (links to work)
                + Status (stage in workflow)
                + Comments at each stage
                + Audit trail (workflow log)
          o Arbitrary Roles (Writers, Editors, Graphic Artists, Rights 
Managers, Publishers, etc.)
    * Versioning
          o Scheduling, Expiration
          o All elements, templates date/time stamped
          o Archive with rollback (per file or site?)
    * Personalization
          o Relationship Management (History)
          o Actions tracking
          o Session/Click/Behavior analysis
          o Individual visitor ID (cookies)
    * Localization
          o Multilingual server
                + Respond to browser language requests
                + Gist translation option
          o Workflow
                + Automatic notifications
                + Quality checkers
          o UI multilingual
    * Reporting
          o Chrono workflow and by worker
          o WebTrends-style for whole site
          o Specific monitors
          o Performance (page delivery times)
    * Storage
          o Format (text, HTML, XML)
          o Database only
          o Files
          o Files and database
    * Backup
          o Onsite and offsite
          o Files and database
          o To nonvolatile media
          o Disaster recovery plan
    * Security
          o Firewall rules
          o Encrypted sessions
    * Staging Server for QA
          o Testing methodology
          o Replicates publishing environment

Content Delivery (Live Server, Publishing, Syndication)

    * Publishing (Delivery)
          o Separate Delivery from Creation/Staging/Testing
                + Use different server platform?
                + Replication
                + Synchronization of mirror sites
          o Multi-Publishing to different clients
                + PDAs
                + Cell phones
                + Handicap accessibility
    * Syndication
          o RDF Syndicated News Feeds
          o Web services



J Graham Zahoruiko wrote:

>Hi,
>
>That's a really good question.  Having been in this business for several
>years - I haven't found much consistency, accuracy, or agreement on
>terminology from anyone.  For instance, many on this post already know my
>view on what a Content Management System is - and that is - it is Not a
>storage or publishing system but a system for the "management" of content
>(create, workflow, version).
>
>Graham
>
>-----Original Message-----
>From: cms-list-admin-/[email protected] [mailto:[email protected]] On
>Behalf Of ÑîÌÎ
>Sent: Monday, December 22, 2003 3:39 AM
>To: cms-list-/[email protected]
>Cc: [email protected]
>Subject: [cms-list] ask for help
>
>
>Hello,all!
>I want to know the difference between content life cycle, content management
>life cycle and content management system cycle? I also want to know workflow
>role in the content management sysytem.I read many articles,most say 
>CMS is made up of collection system, management system and publishing
>system.I also see some article say it should include workflow system.So I
>want to know which is more accurate? Thank you!
>
>
>  
>

-- 
Bob Doyle, Editor In Chief
CMS Review
http://www.cmsreview.com
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Cambridge, MA 02138
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