Re: CTI Integration

Hi,

> > 
> yeah, it did not ;)
> > If you have multiple dialers installed, you need to select the one  
> > you want using the "CTIDialer" default. Otherwise it will select the  
> > first one it finds.
> > 

in SkyDialNumber.m, in (NSString *)activeCTITelephone, a Default 
CTIRemoteHostToDevice is checked, to map the client hosts with telephone 
device. This is fine with "older" telephone systems, but not really useful 
in a modern world, where the telephones are more or less mobile, e.g. I log 
in from any host, and my telephone number is still the same, because I use a 
softphone. 

This check seems to be also useless, if there are proxies used to access 
ogo, or if users work with thin clients from a terminal server. So all the 
users will access ogo from the same IP address.

I'd like to propose the use of a telephone field, e.g. 04_tel_ext, that 
stores an internal telephone system extension of accounts. When the account 
log in, then this number is used to determine the telephone of the user. I 
use it that way with SkyDialLink, and an external php script.

> > You already found the relevant code section.

I am not sure about that. Also in SkyDialNumber.m, in - (id)dialer, it tries 
to create a dialer:
  dialer = [[WOApplication application] createCTIDialer];

but whatever I do, the dialer is always nil.

some lines above I found this:
@interface WOApplication(CTI)
- (id)createCTIDialer;
@end

and in OpenGroupware+CTI.m, I found an implementation of createCTIDialer, 
but when I add a NSLog() line there, it is never called. 

Anybody could explain me, how the createCTIDialer is intended to work?

kind regards
Sebastian



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