Re: phone call information to contacts in ogo

Helge Hess <[email protected]> Thu, 13 Dec 2007 13:27:26 +0100
Newsgroups gmane.comp.cms.opengroupware.discuss.general
Message-ID <[email protected]>
On 13.12.2007, at 13:22, Sebastian Reitenbach wrote:
> Yes, I thought about adding notes to calls, e.g. just enhancing the  
> database
> table with a comment field, but when the calls are private, what  
> does it
> make sense to allow setting different permissions to the notes.

As you say, the calls are private, but if the user chooses to expose a  
call, he can do so by using a note (by assigning the ACL to the people  
he want to expose the information to).

> Or maybe better a separate table like the date_info table?

The _info tables are a historical construct to support blobs in the  
database, its not a design decision. It was required in old Sybase and  
Oracle versions which had certain limits on BLOBs.

>> Personally I wouldn't want to have yet another tab in the person
>> viewer for just a call log. A generic journal would be nice, but also
>> a lot of work.
> This is too much work for me right now, but what about overlaying the
> appointment tab with the phonecalls. After the phone call ended,  
> info is
> stored in teh database. Then when the user opens the appointment  
> tab, the call record shows up, Allow the user to click on it, to  
> make notes.
> Well, I think an own tab, with a plain list, would be easier for me to
> implement, but I think that is sth. I could do too.


Helge
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Helge Hess
http://www.helgehess.eu/
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