Re: phone call information to contacts in ogo
Adam Tauno Williams <[email protected]> Thu, 13 Dec 2007 07:35:43 -0500
| Newsgroups | gmane.comp.cms.opengroupware.discuss.general |
|---|---|
| Message-ID | <[email protected]> |
On Thu, 2007-12-13 at 13:02 +0100, Helge Hess wrote: > On 13.12.2007, at 10:44, Sebastian Reitenbach wrote: > > Either the asterisk/callweaver is writing the information directly > > into the ogo database then, or is using an own database, and the > > info is synced to the ogo database. At least that would be sth. I > > think I could implement, as I have no idea how to deal with two > > different databases at the same time, as the telephone numbers have > > to be compared between these two. > I think there is nothing bad about storing a call log in the OGo > database. Though you should choose a better (more unique) table name! > Wrt permissions, I guess the phone calls itself should be private in > any case but it would be nice if the users could create a note on a > call. (which can have arbitary permission assignments). I think the real solution is to add notes support to contacts; notes can already have a type. So you'd just create a note type of "call" if you need to differentiate. Supporting notes on contacts solves lots of issues. Notes, being documents, I think already support permissions if someone needed them. I know that for a call log to be useful to us it would have to support some at least rudimentary permissions. > Personally I wouldn't want to have yet another tab in the person > viewer for just a call log. A generic journal would be nice, but also > a lot of work. -- OpenGroupware.org Discussion [email protected] http://mail.opengroupware.org/mailman/listinfo/discuss