Re: OGo and Asterisk integration

Adam Tauno WIlliams <[email protected]>
Newsgroups gmane.comp.cms.opengroupware.discuss.general
Organization Morrison Industries
Message-ID <[email protected]>
> Since VoIP is all the rage now in NA, and Asterisk has gone gold today 
> with the 1.0 release I just wanted to get a discussion going on the 
> following:
> 1. how important is VoIP integration in your areas/markets of interest.

There is a great deal of interest; but mostly on the Unified Messaging
front.  Getting Voice Mail, Fax, and E-Mail in one INBOX.  I'm not clear
on how OGo plays a role in facilitating this as it would seem to me that
allot of logic has to occur further down in the stack (IMAP servers, fax
servers, etc...)

> 2. what levels of integration with OGo would be of interest.

The dial icon is already a very impressive feature.  But it does require
scripting external to OGo.

> Presonally, a good place to start with Asterisk is as a sip server 
> allowing free internet based calls between sip users. This could be as 
> simple as adding a new field to OGo in the contacts apps, ie: SIP No. 
> and possibly taking it one step further via a scipt to call the 
> applicable SIP application (configured in OGo) and dail the call.

Intercepting a 'normal' number and processing internally (be it over
Centrex, frame, or VOIP) is already a standard feature on most
commercial phone systems - often called a dialer plan or map.  The phone
system knows what numbers it can reach and how.  So I think this could
be implemented without any modification to OGo.

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