Re: OGo and Asterisk integration

Helge Hess <[email protected]>
Newsgroups gmane.comp.cms.opengroupware.discuss.general
Message-ID <[email protected]>
On Sep 25, 2004, at 4:06, Chris H wrote:
> Would it not be practical to start a potential design and solution  
> first for SIP based calls using softphones, then moving to more  
> traditional and complex phone systems (all VoIP of course)?

I guess so, but is there actually a difference between soft and hard  
from an OGo perspective?

> Would it not be beneficial then in an office setting to authenticate  
> OGo users via LDAP where all the pertinant data can be also stored  
> like SIP:/, dial no, telephone id and unit number? This should simply  
> the user ID requirements for both OGo and Asterisk as all data is  
> known and OGo can talk to LDAP by various means if needed.
> http://www.voip-info.org/tiki-index.php? 
> page=Asterisk%20config%20ldap.conf

Might be, but not necessarily. In OGo the phone number (whether this is  
old style or a new one probably wouldn't matter) is attached to the IP  
address of the browser (and therefore to a host), not to an actual  
user. With the idea being that the phone is in the near of the browser,  
if you phone from a different place the call will be routed to the  
phone at that place, not to your office phone.

>> Yes, that would be a good starting point. So we need to have some  
>> research on that Asterisk protocol to connect two phones.
> ok......more later.

Please no long texts. I would prefer some small 10-liner Python script  
which opens a socket and dials a number using Asterisk ;-)

>> Dial-In is not supported. As you correctly analyzed this is not  
>> really possible for a pure HTML interface.
> At this point I dont think its needed as I dont see the value. The  
> only screens that can be activated are essential my own account  
> automatically. So if Billy G. decides to call me my contact data pops  
> up with his specific data. Of what benefit is that to me?

No, if Billy calls you, Billy's contact record would be shown. This is  
_very_ useful (especially for support and sales staff), but as  
mentioned not possible with a pure HTML interface.

Greets,
   Helge
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