Re: OGo and Asterisk integration

Kelley G <[email protected]>
Newsgroups gmane.comp.cms.opengroupware.discuss.general
Message-ID <[email protected]>
Chris H wrote:

> Helge Hess wrote:
>
>>>> Yes, that would be a good starting point. So we need to have some  
>>>> research on that Asterisk protocol to connect two phones.
>>>
>>>
>>> ok......more later.
>>
>>
>>
>> Please no long texts. I would prefer some small 10-liner Python 
>> script  which opens a socket and dials a number using Asterisk ;-)
>
>
> Understood. This is the discuss list however and not the dev list..:)
>
> Perhaps as this matures and if it matures we could start a separate 
> list  eg: [email protected] where we can both learn and 
> contribute without disturbance to others. Time will tell I guess if 
> this topic gains traction and the request is warranted.
>
> /ch
>
this topic is of great interest to me... however i haven't felt like i 
have anythhing to contribute as yet.
well i'll give it a shot. horribhly obvious things first.

1) voip is good. asterisk is god and should be supported as it seems to 
be the best in open source.
2) my micro customers need a great deal of convincing to change from 
their known-and-familiar-but-
    quite-terrible-and-expensive methods of doing business.  a reliable 
phone package might be just the
    thing to get them to take the risk and move off the licensing treadmill.
3) my observation: switching or adding groupware to their processes 
doesn't seem to be enough incentive by itself
    at this time. besides, many don't even make use of the groupware 
features they already have.
4) everybody can immediately see the savings and convenience of a 
reliable and affordable phone system and this can be
    immediately plugged into a roi calculation. this could tip the 
decision makers to seriously consider an open source...

so if you are like myself and are trying to sell a complete solution to 
micro clients, asterisk support make a great deal of sense.

-- 

kelley g

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