Re: SugarCRM?
Helge Hess <[email protected]>
| Newsgroups | gmane.comp.cms.opengroupware.discuss.general |
|---|---|
| Message-ID | <[email protected]> |
On Jan 5, 2005, at 15:46, Adam Tauno Williams wrote: > By 'workflow' I think he means the ability of tasks to progress through > various statuses beyond, or more specific than, created, processing, > done, and archived. I think Olivier really wants to have a full workflow engine. And this isn't out of scope, just not relevant in this discussion (since it is a pretty big addition and probably not provided by existing OpenSource solutions anyway). > SugarCRM uses: pending input, deferred, completed, > deferred, and in progress. And the status can be moved back and forth > - > this seems to me like it could be done with an extended attribute. Exactly. It just seems to be a status field, just a regular popup with preconfigured labels. > The ability to move a task from Done back to Processing would be a > useful > feature in OGo by itself. File an enh-request. Might be something to be planned for 1.2. > You can also [in SugarCRM] associate a task with a contact. You can in OGo as well by using a project - its just more generic and flexible. In fact company contacts already have a pre-defined project assigned (the "fake" projects). So the solution is easy: for the task list on the contact form just show the task list of a special attached project. > OGo currently has the Accounting Information, Associated Companies, and > Associated Contact fields but these are just free form text fields and > not really useful associations (they are used by Zidelook?). Yes, this is just Outlook information exposed. Tasks also have obj-links which already can be used to connect persons and tasks. But I think I would prefer a special project to do this. Greets, Helge -- http://docs.opengroupware.org/Members/helge/ OpenGroupware.org -- OpenGroupware.org Discussion [email protected] http://mail.opengroupware.org/mailman/listinfo/discuss