Re: OGo, CRM and other field specific software (LONG)

Helge Hess <[email protected]>
Newsgroups gmane.comp.cms.opengroupware.discuss.general
Message-ID <[email protected]>
On Jan 5, 2005, at 16:56, Michael Brown wrote:
> As for holding up SugarCRM as the unit of measure; I think it's 
> popular in the OSS space because it was basically the first one there, 
> and it's one of the most advanced of what's currently available.  I 
> don't, however, believe it should be the tool by which we measure 
> against.  Act!, GoldMine, Maximizer, etc have been in that space 
> longer and are more well known.

As mentioned before this is more or less out of question due to lack of 
resources - in near term and probably out of question in the mid term 
as well. Just look at the enh-request list you attached, this is 
probably work of several months!

So, no, I think we should be very specific on the product we *can* 
compete with while considering the functionality we _already provide_. 
As you say, SugarCRM is the most popular OSS product. If an "OGo CRM" 
addition can offer the same functionality at almost no cost, it is IMHO 
really worth the effort to approach this.
Even if we might not gain the whole "market share" of SugarCRM, a whole 
lot might see the additional benefit in having a full groupware 
attached. This has the ability to provide us a bigger community and it 
might make the functionality which is already provided in OGo more 
transparent for potential users.

BTW: Bigger community == higher probability to get paid by someone for 
the implementation of your wishlist -or- to find someone who does it 
;-) Who says that everything wish needs to be in place from the 
beginning?

Greets,
   Helge
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