OGo and asterisk
"Sebastian Reitenbach" <[email protected]> Sat, 18 Nov 2006 07:40:41 +0100
| Newsgroups | gmane.comp.cms.opengroupware.discuss.general |
|---|---|
| Organization | L00 bugdead prods. |
| Message-ID | <[email protected]> |
Hi all, as I am using Asterisk and OGo, i want to start a discussion about how ogo can be coupled with Asterisk in such a way that the sum is more than both parts alone. I don't want to start a technical discussion, on how to implement it, but just want to collect opinions, and suggestions for features that could be useful if implemented. I have a small php script developed, that can trigger the asterisk to make outgoing calls by clicking the telephones next to a telephone number in the ogo webui. That one is far from perfect and I am not really lucky with it. It can be downloaded from docs.opengroupware.org. Therefore I would raise a discussion on ogo <-> asterisk coupling, about features that can be added to enhance ogo when these two are coupled together. With a coupled OGo/Asterisk combination I can at least imagine the following features: 1. dial 'n click via the webinterface by clicking on a telephone number or the small telephone next to it 1.1 a popup could show up, containing a summary to the called number/person/company 1.2 the popup should allow making notes to the phone call, saving it in OGo 2. on incoming calls, open a popup window on the users desktop with information about the caller taken from the ogo contacts database 3. a call history tab for persons, specific for that person, showing date, time, who called who, and notes to the calls 4. a call history tab for companies, listing all calls to and from persons assigned to that company 5. for OGo accounts, a new tab, voice mail records should be added, where the user can manage its voice mails Anything else ideas about useful features or comments to the above ones? I hope to start a fruitful discussion and to get a comprehensive list of features that make sense. kind regards Sebastian -- OpenGroupware.org Discussion [email protected] http://mail.opengroupware.org/mailman/listinfo/discuss