Re: OGo and asterisk

>as I am using Asterisk and OGo, i want to start a discussion about how ogo can
>be coupled 
>with Asterisk in such a way that the sum is more than both parts alone.
>I don't want to start a technical discussion, on how to implement it, but just
>want to 
>collect opinions, and suggestions for features that could be useful if
>implemented.
>I have a small php script developed, that can trigger the asterisk to make
>outgoing calls 
>by clicking the telephones next to a telephone number in the ogo webui. 
That one
>is far 
>from perfect and I am not really lucky with it. It can be downloaded from 
>docs.opengroupware.org. Therefore I would raise a discussion on ogo <-> 
asterisk
>coupling, 
>about features that can be added to enhance ogo when these two are coupled
>together.
>With a coupled OGo/Asterisk combination I can at least imagine the 
following
>features:
>1. dial 'n click via the webinterface by clicking on a telephone number or 
the
>small 
>   telephone next to it
>   1.1 a popup could show up, containing a summary to the called
>number/person/company
>   1.2 the popup should allow making notes to the phone call, saving it in 
OGo

There is an enhancement open for OGo about this,  to make OGo support a 
journal like ACT.

>2. on incoming calls, open a popup window on the users desktop with 
information
>about the   caller taken from the ogo contacts database

I don't see this as part of OGo but as an application where OGo is a 
possible backend.  

>3. a call history tab for persons, specific for that person, showing date, 
time,
>who 
>   called who, and notes to the calls
>4. a call history tab for companies, listing all calls to and from persons
>assigned to 
>   that compa

These would/should be covered by a journal application.

>5. for OGo accounts, a new tab, voice mail records should be added, where 
the
>user can 
>   manage its voice mails

I completely disagree.  The move is clearly toward "Unified Messaging".  
Integration for voice mail should be via the mail/imap server.  Messages 
belong in the INBOX.  
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