Re: OGo and asterisk
chris h <[email protected]> Tue, 21 Nov 2006 11:15:58 -0500
| Newsgroups | gmane.comp.cms.opengroupware.discuss.general |
|---|---|
| Message-ID | <[email protected]> |
On Tuesday 21 November 2006 10:27, Adam Tauno Williams wrote: > > I think what is needed is a brief discussion on the management of > > commercial/business voice mail, some standard practices or protocals and > > then a discussion on implementation. > > What do you want to know? I'm familiar with Cisco's AVID (sp?) and > Nortel's CallPilot. That's extremely important information. However is a discussion on the value or non value of technical hardware implementations. What I was referring too is a discussion on what is considered standard practice for managing voicemail from a corp or client perspective. In other words a high level design discussion. Obviousely as you pointed out, policies and procedures for managing voice mail are different in different locals so for an international project like OGo to make such an implementation viable, there needs to be (a) some flexability in the design or (b) a design that can be allow for user input to align the workflow of voicemail message to meet specific corp criteria. Should a singular method be developed, its implementation would be limited as it forces users to comply with a technical solution that may or may not be consistant with internal requirements or policies and therefor not get implemented. Just my 2 cents (cdn)...:) /ch -- OpenGroupware.org Discussion [email protected] http://mail.opengroupware.org/mailman/listinfo/discuss