Re: OGo and asterisk

Hi,

> 
> In all but the smallest organizations a large percentage of voice  
> mails will be of internal origin,  and forwarding is a normal practice.
> 
> >> I think what is needed is a brief discussion on the management of
> >> commercial/business voice mail, some standard practices or   
> >> protocals and then
> >> a discussion on implementation.
> > yes, makes a lot of sense ;)
> > as mentioned above, at least a secretary has sometimes to forward a   
> > voice mail to other  users mailboxes. this is done right now by  
> > calling the voice mail box, and then in the
> > advanced options, she has the possibility to forward it.
> 
> I've never used Asterisk for voice mail,  but on all commerical  
> systems you just hit something like "2" while listening to a voice  
> mail and then enter the mailbox to forward it to.
yes, I do not know the exact number, but that is the way to forward a message
while 
listening to it.

> 
> > also subfolders in the voice mail box, will be useful too, not to forget the
> > ability to filter voice mails like e-mails, regarding called number,  
> > callee, ... and to drop them in a subfolder instead of the inbox.
> 
> Maybe,  but these are featues almost no 'normal user' uses.  Most  
> people walk through there voice mail inbox sequentially and either  
> save, forward, or delete a message.  Save operaes simply as a way to  
> move a message out of the inbox to a "saved" folder; with ~300 voice  
> mail users I think I've seen less than a dozen mailboxes with  
> subfolders beyond "Saved".  It is the nature of voice mails that they  
> are usually highly context sensitive and of little archival value.
> 
> > it would be great to be allow to set an expiration time to a give   
> > subfolder, to expire
> > messages older than that automatically.
> 
> If you forward the messages to an IMAP server then this is already  
> supported; at least by Cyrus.
> 
> If the voice mail messages are in the filesystem then cron and the  
> find command should be adequate. :)
yes, and afaik, just removing the files shouldn't harm the asterisk.

kind regards
sebastian

-- 
OpenGroupware.org Discussion [email protected]
http://mail.opengroupware.org/mailman/listinfo/discuss