Re: CPU load problem? -- NEVERMIND

Actually... nevermind this.
It looks like all the Xaraya-related errors are simply the result of the 
host shutting down the account.  I'll have to look into it more deeply 
to see if the high CPU load has anything to do with Xaraya... probably not.
-Ryan


Ryan Walker wrote:
> Hi,
> A website I work on (though not recently) has been shut down by the 
> host.  The reason given was high CPU usage.  The site uses Xaraya.  
> Below I've included all the information the host has provided.  Please 
> let me know if you have any ideas about this.
> Thank you,
> Ryan
>
>
> Warning: mysql_connect() [function.mysql-connect]: Access denied for 
> user 'flabtsi'@'localhost' (using password: YES) in 
> /path/to/FLABTSI/htdocs/xaradodb/drivers/adodb-mysql.inc.php on line 355
>
> A fatal error occurred while serving your request.
>
> We are sorry for this inconvenience.
>
> If this is the first time you see this message, you can try to access 
> the site directly through index.php
> If you see this message every time you tried to access to this 
> service, it is probable that our server is experiencing heavy 
> problems, for this reason we ask you to retry in some hours.
> If you see this message for days, we ask you to report the 
> unavailablity of service to our webmaster. Thanks.
>
>
>
> Technical information
>
> Xaraya has failed to serve the request, and the failure could not be 
> handled.
>
> This is a bad sign and probably means that Xaraya is not configured 
> properly.
>
> The failure reason is: xarDB_init: Failed to connect to 
> xarmysql://flabtsi@localhost/_9xaraya, error message: Access denied 
> for user 'flabtsi'@'localhost' (using password: YES)
>
> In their email:
> Case Information
> Username: FLABTSI
> Case Number: 187215
> Title: Account disabled for high CPU usage
> Created: 01/24/2008 15:06:38
> Engineers Assigned: Support, Brian B.
> Description: Entered on 01/25/2008 at 09:31:19 by Brian B.:
> Thank you for contacting Intermedia technical support!
>
> Hello Christopher,
> Re-enabling your account will be possible when the the errors in your 
> code are fixed.  Please look over your code and correct the loops that 
> are creating multiple instances on the Apache Server and causing the 
> CPU to be over utilized.  You also need to tell us what changes you 
> made in your code to correct this issue.  Once you fix the code upload 
> it and then respond to this e-mail with the changes you made and we 
> will re-enable your page.  If these errors occur again we will disable 
> your account until you fix the errors in your code.  
> If there is anything else we can assist you with at this time, please 
> don't hesitate to contact us.
>
> Thank you for choosing Intermedia.NET!  Please let us know if you have 
> any questions.
> Knowledge Base: Http://wwww.intermedia.net/support/kb/
>
>
> From: Intermedia Technical Support [mailto:support-n7suLNCBRUt2MFLXGSI/[email protected]] 
> Sent: Thursday, January 24, 2008 6:06 PM
> To: Sherri Ligon
> Subject: Account disabled for high CPU usage ISSUE=187215 PROJ=1
>
> [Duplicate message snipped]
>
> Entered on 01/24/2008 at 15:06:37 by Greg W.:
> Our System Administrators have detected that your virtual server 
> application on account FLABTSI has
> consumed 50% or more of CPU resources for lengthy periods of time. 
> Such problems are often caused by
> errors in ASP, CGI, CF, Perl scripts, such as infinite loops or 
> session objects not being released,
> etc. Below please find log entries and/or other information 
> implicating your account.
>
> Your virtual server has been disabled due to violation of the AUP 
> (Acceptable Use Policy) located at
> http://www.intermedia.net/legal/acceptable_use_policy/.Please check 
> your scripts and correct the
> problem as soon as possible. FTP is still enabled on your virtual 
> server to allow access to correct
> the issue. Please be advised that HostPilot will not function while 
> your account is disabled.
>
> Please also be advised that such disruptive virtual server application 
> behavior is a violation of
> our Master Service agreement [Section 5] located at
> http://www.intermedia.net/legal/shared-web-mail-application-master-service-agreements.asp. 
> If this
> issue is not resolved your account may be terminated for cause on the 
> grounds of contract violation.
>
> Thank you for your attention to this matter.
>


-- 
Ryan Walker
www.WebCommunicate.net:
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