Re: Trac is down
"Gray Maddry" <[email protected]>
| Newsgroups | gmane.comp.finance.moneydance.general |
|---|---|
| Message-ID | <[email protected]> |
Sean, What is the URL to the support tickets? Can you put this information on the Moneydance support page? Gray Maddry > -----Original Message----- > From: [email protected] [mailto:moneydance-info- > [email protected]] On Behalf Of Sean Reilly > Sent: Monday, November 08, 2010 2:07 PM > To: Steve Lessard > Cc: General discussion related to Moneydance > Subject: Re: [moneydance] Trac is down > > > On Nov 8, 2010, at 11:57 AM, Steve Lessard wrote: > > > Thanks for the info, Sean. > > > > Just to make sure I understand what you are saying... Moneydance > users should no longer enter bug reports directly into Trac nor > Lighthouse. Instead we should send bug reports to > [email protected] Once the Moneydance support team enters the bug > report (or finds an existing bug report) in Lighthouse the person who > reported the bug will receive a reply from the support team with > instructions on how to "watch" or "unwatch" the bug report. > > That is basically correct. The person who submits the report is > automatically "watching" the support ticket. Linking the lighthouse > ticket to the support ticket lets you watch both. If you unwatch the > support ticket then you will not be notified of any changes. > > Thanks, > Sean > > > _______________________________________________ > moneydance-info mailing list > [email protected] > http://moneydance.com/mailman/listinfo/moneydance-info