Re: MD forgets reconcile

Hi Dave,

Can you list the extensions you have installed?  Also, have you reconciled, batch-changed, or done anything differently?  Have you perhaps matched/merged downloaded transactions in another account (or the affected account) which may have touched transactions in that account?

I would certainly make sure to make a backup of your backups, just to avoid MD auto-removing older backup files that may contain a good version of the data.

Thanks,
Sean

On 21 Jun 2012, at 10:24, Dave Saville wrote:

> I recently upgraded from MD 2008 to 2010.
> 
> The first oddity I noticed was reconciling my bank balance that was out by 20 pounds or so. I could not find a mistake in data entry. Eventually I found that an entry from some years back that involved a transaction in USD converted to GBP had decided to re calculate the exchange rate - hence the error. I fixed that one and for a few weeks things have been OK.
> 
> Today I needed to recocile a credit card only to find that the previous balance was in excess of 10,000. Upon investigation I find that virtually every transaction in the system that involves a transfer between accounts has had the cleared flag removed. Even after fixing that for the credit card account the remaining balance is incorrect.
> 
> I really don't know what to do as this is the first time since I strated with MD in the mid '90s that MD has let me down. Backups are not a lot of use as I have no idea how far back to go. And of course the further back I need to go the worse recovery is going to be :-(
> 
> Any ideas?
> 
> -- 
> Kind regards
> 
> Dave Saville
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