Re: Website Confusion

1. Make the "Download" button green (the whole button).
2. Change the tiny gallery icon up in the corner to a larger button that
says "gallery" or some such.
The reason people are confused might be because tiny icons with no
description are what they have come to expect a graphics editing
application. Adding descriptive text may help tell them what to expect.

As a side note, I always forget about that tiny button when I want to
upload something. It would be good to also have an upload link as the first
icon in the main gallery.
See attached for a suggestion.

-C
[image: add_image_inkscape_website.png]


On Fri, Jan 25, 2019 at 4:08 PM <[email protected]> wrote:

> Dear Developers,
>
> This is an interesting brand confusion issue that I want to bring up.
> Users who visit the Inkscape website exhibit sometimes some key
> confusions which I'm not entirely sure how to fix:
>
>  1. That Inkscape requires them to register for an account in order to
> download. This is not true, but users have been trained by proprietary
> service vendors to register accounts for everything to get access. Help
> requests from users who forget their password or can't activate their
> accounts indicate that they only wanted to download Inkscape.
>
>  2. That the gallery on the website /is inkscape/, this is a much rarer
> problem. But sometimes people upload things to the Inkscape gallery in
> order to somehow get the website to perform actions or 'use' Inkscape
> via a web interface. This is likely because many users are trained to
> think of apps as websites and the website offers some abilities which
> could be confused for entry points into Inkscape functionality. This
> presents as moderation flags, usually people uploading photos and
> asking why Inkscape can't be accessed.
>
> These are issues that may get worse as more and more people get
> computers which are not-desktops. Phones, tables, whatever chromebooks
> are. And I can imagine there might be some simple changes to help
> direct people more.
>
> Thoughts?
>
> Best Regards, Martin Owens
>
>
>
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